About HomeLaunch
HomeLaunch is a home service lead generation agency helping contractors acquire consistent, high-quality leads on autopilot.
The Challenge
Their customer experience needed a lot of improvement, and internal operations relied on spreadsheets and manual steps that repeatedly caused errors in service delivery, billing, and campaign updates.
The Solution
We built a modern marketing website and a custom support portal web app. The new system allows customers to manage their service easily while backend workflows help with core operations like lead delivery, campaign management, and billing.
The Outcome
Overall operations are much more efficient, the customer experience is much better, and the team is a lot more productive.
